Improving your ZOOM Video-Conferencing Experience



Here are some helpful suggestions:
1. If your internet router has wired ports, plug your computer into it! You may need a longer Ethernet cable or a special adapter to plug that cable into your computer. Check it out and order what you need online or at a local store.
2. If you cannot plug in to the Ethernet, be as close to your internet router as possible. If your cannot physically get your router and computer close to each other, consider boosting your internet signal with a WiFi extender (such as Amped Wireless or Linksys).


3. If you cannot plug in to the Ethernet, consider asking others that are using the same WiFi hub to minimize or stop their use of the WiFi signal during you session.
4. Check your internet speed. It’s simple! Just go to Ignore everything else on the screen (which are annoying, cleverly disguised ads) and click only on this button when it appears: “Begin Test.”

  • Your test results should be at least 1.5 Mbps for uploading and downloading. Uploading means the signal you send out to us. The better your upload speed, the better we may see and hear you without you “freezing” or sounding like you’re underwater. Downloading means bringing our signal into your computer. When you have a high download speed, you’ll be able to see things - video of other participants and any screen-sharing by the session host, better.


Here are some additional tips from the good folks at ZOOM:

  • Upgrade your WiFI router firmware. Check your WiFi router vendor support site for firmware upgrade availability. 

  • Use a higher powered/long-range WiFi such as Amped Wireless router or adapter to increase the WiFi signal on your PC or Mac

  • Use a DOCSIS 3.0 cable modem (if you have cable modem) to improve internet performance